Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, date of birth, sex
• Health Profile Information: Weight, height, nutritional goals, physical activity level, food preferences, allergies
• Nutritional Information: Meal logs, food photos, saved recipes, nutrition diary

1.2 Information Collected Automatically

• Device Data: Model, operating system, app version, unique identifier
• Usage Data: Features used, time in the app, interactions
• Camera and Photo Data: With your permission, to scan barcodes and analyze food photos
• Health Data: With your explicit authorization, data from Apple Health (HealthKit) and Android's Health Connect. Details in section 10.

2. How We Use Your Information

We use the information collected to:

• Provide Services: Create your personalized profile, calculate nutritional needs, generate meal plans
• Improve the Application: Analyze usage trends, develop new features, optimize performance
• Personalization: Recipe recommendations, nutritional suggestions, relevant content
• Communication: Push notifications (with your permission), reminders, important updates
• Gamification: Achievement system, levels, virtual coins, nutrition challenges
• Security: Fraud prevention, account protection, legal compliance
• Nutritional Analysis: Processing of food images for automatic nutritional calculation

3. Sharing Information

DietaGo does NOT sell your personal data to third parties. We may share information in the following circumstances:

3.1 Service Providers

We share data with trusted providers that help us operate the application:

• Cloud Services: Data storage (Google Cloud Platform, Microsoft Azure)
• Analytics: Google Analytics, Firebase Analytics
• Notifications: Firebase Cloud Messaging
• Image Analysis: AI services for food recognition
• Artificial Intelligence (Coach and Analysis): With your explicit consent, we send data from your profile and health data —including clinical markers that you enter yourself, such as cholesterol, glucose or blood pressure— to a third-party AI provider (OpenAI) to generate the nutrition coach's replies and personalized analyses.

All of our providers are contractually obliged to protect your information.

The processing of your profile and health data by the AI (OpenAI) is based on your explicit consent and is revocable at any time from the app's settings: when you withdraw it, we stop sending that information and the AI coach and analysis features are disabled.

3.2 Legal Requirements

We may disclose information if required by law, court order, or in order to:

• Comply with legal obligations
• Protect the rights, property or safety of DietaGo, users or the public
• Prevent fraud or illegal activities

4. Data Security

We implement technical and organizational security measures:

• Encryption: All data in transit is encrypted with SSL/TLS
• Secure Storage: Data on secure servers with encryption
• Limited Access: Only authorized personnel access personal data
• Audits: Periodic security reviews

5. Your Privacy Rights

You have the following rights over your personal data:

• Access: Request a copy of all the data we hold about you
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request the deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Objection: Object to processing for certain purposes
• Restriction: Request a limitation of processing
• Withdraw Consent: At any time from the settings

6. International Data Transfers

DietaGo operates globally. Your data may be transferred to servers outside your country. We comply with the GDPR and other data protection regulations, implementing safeguards such as standard contractual clauses.

7. Children's Privacy

DietaGo is designed for users over 13 years of age. We do not knowingly collect information from children under that age without verifiable parental consent. If we discover information from minors without authorization, we will delete it immediately.

8. Cookies and Similar Technologies

We use cookies to maintain sessions, remember preferences, analyze usage and personalize content. You can manage preferences from your device or browser.

On the dietago.com website, we only use analytics cookies (Google Analytics) if you accept them in our cookie notice. Your choice is stored in your browser (localStorage), not in a cookie, and you can change it at any time from “Cookie preferences”, in the website footer. You'll find the details in the Cookie Policy.

9. Data Retention

We keep data while your account is active or as necessary to provide services. If you request deletion, we will delete or anonymize your data within 30 days, except where the law requires us to retain it.

10. Health Data

DietaGo can integrate with Apple Health (HealthKit) on iPhone and with Health Connect on Android. This integration is completely optional: it is only activated if you connect it from the app's “Health connections” screen, and you can choose one by one which data to share.

Data DietaGo reads from Apple Health / Health Connect and why

• Steps: today's and those of the last 7 days, to show them against your step goal and calculate your streak.
• Weight: the weights recorded in the last 30 days (for example, by a connected scale) are added to your DietaGo weight history, without duplicating days you have already logged. That history feeds your progress chart and the calculation of your daily calorie goal.
• Workouts (exercise sessions): those of the last 7 days, with their type, duration, distance and calories, are added to your exercise log so you don't have to log them by hand and so that the calories you burn are taken into account in your daily balance. Distance and total calories are only read as part of each workout.
• Active calories: what you've burned by moving, to compare with what you've eaten.
• Sleep: your hours of sleep, only on the days you haven't logged them yourself.

Data DietaGo writes to Apple Health / Health Connect

• Meals: calories, protein, carbohydrates and fat of what you log in your diary.
• Water: each glass you log.

DietaGo does not read or write any other type of health data.

Limited Use

DietaGo's use of information received from Health Connect complies with the Health Connect Permissions Policy, including its limited use requirements. The data read is used solely to show you your own progress within the app. It is not sold, not used for advertising or advertising profiles, not shared with third parties (except the providers that host the service for us, with the same safeguards) and not used to make decisions about credit, insurance or employment.

In addition to that integration, in DietaGo you can manually enter clinical and health markers —such as cholesterol, glucose, blood pressure, weight, hours of sleep or mood—. This data, together with data from Apple Health / Health Connect, is special category data and receives the highest protection.

11. Push Notifications

With your permission, we send notifications for reminders, achievements and updates. Turn them off whenever you like from your device or app settings.

12. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes through the app or by email. Continued use after changes constitutes acceptance.

13. Contact

14. Legal Compliance

This policy complies with:

• GDPR (General Data Protection Regulation - Europe)
• CCPA (California Consumer Privacy Act - USA)
• COPPA (Children's Online Privacy Protection Act - USA)
• Apple App Store Guidelines (Section 5.1.2 - Privacy)
• Google Play Privacy Policy
• Other privacy laws depending on your location

Version: 1.0 | Last updated: 10/11/2026